✳FAQs
Fair questions, straight answers
ask us anything
What does a mortgage broker cost?
In most cases the lender pays us, so there is usually no cost to you. Where a fee applies, we set it out in writing and make it clear before you commit to anything.
Why use Omega Capital instead of my bank?
A bank can only offer its own shelf of products. We compare across 40+ bank and non-bank lenders and structure the deal around you — including when your own bank has already said no.
What happens after I book a call?
A free, no-pressure 15-minute conversation — where you are, where you’re headed, what’s in the way. If we can help, we tell you the plan; if we can’t yet, we tell you that too, with the steps to get there.
How long does approval take?
It varies by lender and file — pre-approvals commonly take days to a couple of weeks. Because we prepare files properly upfront, they move faster and with fewer surprises.
Do you only work in Brisbane?
We’re Brisbane based (South Brisbane) and work with clients Australia-wide — phone and video make the process just as personal at distance.
I’ve been declined by my bank. Is it worth talking?
Especially then. A decline is usually a verdict on one lender’s policy, not on you. Those files are our specialty.
Do you work with DHOAS and defence entitlements?
Yes — both founders are veterans and DHOAS files are core business for us. We check the current scheme rules for every application and pair your entitlement with a participating lender that suits the rest of your file.
Are you licensed and accredited?
Yes. DAJR Ventures Pty Ltd trades as Omega Capital and is Credit Representative 554040, authorised under Australian Credit Licence 389328 held by Connective Credit Services Pty Ltd. We are members of the MFAA and FBAA, and our dispute resolution scheme is AFCA (member 108841).
Is my information safe?
Yes — your details are used only to assess your options and are handled under our privacy policy. We never sell your data.
Nothing matches — ask us directly instead.
✳No jargon, no pressure
Still curious about something?
Clear, simple advice from people who will do the work for you. A free 15-minute call is the easiest first step.
— Dwayne & Joel